Refund Policy

1. 30-Day Money-Back Guarantee

We want you to be satisfied, so all eligible courses purchased on IGCC Courses can be refunded within 30 days. For whatever reason, if you are unhappy with a course, you can request a refund, provided the request meets the guidelines in our refund policy.

2. Eligibility for Refunds

• The request is made within 30 days of purchase.
• You have not consumed a significant portion of the course content.
• You have not downloaded the course completion certificate.
• Multiple refunds for the same course are not allowed.

3. How to Request a Refund

To request a refund, please contact our support team at support@igcc-eg.org with your order details and the reason for the refund request. We will process your request within 5-7 business days.

4. Non-Refundable Items

Certain items are not eligible for refunds, including:

• Subscription plans after the trial period.
• Courses purchased through third-party platforms (e.g., Apple App Store).
• Coaching or consulting services that have already been delivered.